Any item not in its original condition, is damaged or missing parts for reasons not due to our error There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. Several types of goods are exempt from being returned: It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We offer a 30 day no questions asked returns policy. While we endeavor to ensure your minis get to you as swiftly as possible given the ongoing disruption to couriers and postal services due to the COVID19 pandemic delays are possible so please be patient.Īs per our environmental policy we will only ship with carbon neutral carriers and use recycled packaging and boxes. We also offer express post for a flat $14.99.Īll care is taken to package your parcel carefully and securely so that your minis arrive intact. If you wish to guarantee your post goes with Auspost, please pick the Auspost option for $9.99.
#NOLZUR BEHOLDER FREE#
We offer Australia wide Flat Fee Standard Shipping for $8.99 - and free shipping for purchases over $200 within Australia.įor this rate we typically ship with Sendle if possible with Auspost as our backup option for customers based in rural locations.
We book and pack all orders for shipping within at most one business day of receiving them (in other words if your order is received on Monday it will be packed and booked by Tuesday and collected by Wednesday).
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